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Welcome To The Practice

A message to all our patients:

Due to the current situation we had to make some changes to some of our services.

Repeat Prescriptions

Please allow 4 working days for your routine repeat prescriptions due to the extreme pressure on doctors for emergencies. 

We are doing everything we can to continue providing the best service for all our patients.

Thank you for your support.


We wanted to update our website to tell you about some of the changes that have been put in place since the coronavirus (COVID-19) outbreak. We also want to share some advice and resources that you may find helpful. As we are sure you appreciate, this is a rapidly changing situation and whilst we endeavour to keep this site under review, we cannot guarantee that any web links will always be up to date. If new government announcements are made, please follow that advice as it emerges.

Thank you for your patience and cooperation during these unprecedented times.

QRP

Downloads

Frequently Asked Questions (.doc, 61KB)

Blood Pressure Monitoring (.docx, 17KB)

When Should I Worry (.pdf, 139MB)

Supporting Stress (.pdf, 323KB)

Support Leaflet (.docx, 21KB)

Advice for parents (.pdf, 273KB)

COVID-19 Bereavement Resources (.pdf, 946KB)

Queens Road Partnership Local Care Navigator

Use the QRP local care navigator below to help you find services that you can self-refer into without requesting an appointment with your GP. Most services in the booklet are self-referrals except the Lewisham Hub Extra GP appointments. Lewisham CCG are aiming to ease the well-known crisis we have with GP appointments by offering extra appointments in Lewisham which can be booked via our reception team.

Click here to download the pdf of the Local Care Navigator (PDF, 728KB)

Please Click the image below to view the Local Care Navigator Booklet Online

 Click to view the Local Care Navigator Booklet Online

one health lewisham. Download our FREE 'Ask NHS GP' App today. Take more control of your health

WHAT TO EXPECT FROM YOUR GP REFERRAL TO A SPECIALIST

NHS England have noted that unfortunately many specialist teams throughout the country have not been providing timely follow up to our patients.

They have devised a checklist which they would like all patients to carry with them to their appointments.

Click here to download this checklist (PDF, 602KB)

Keep Our NHS Public. Not for sale

General Practice -Surgeries under threat in England

After years of deliberate underfunding, your struggling GP surgeries are being forced into Primary Care Networks or PCNs with the offer of increased funding but with dangerous strings attached. GPs will have to sign a legally binding contract to be part of a PCN which will accelerate our move to American style HMOs (Health Maintenance Organisations)

Watch video link: https://www.youtube.com/watch?v=l4wQ577Me30

Join the campaign! Keep our NHS Public! - https://keepournhspublic.com/

Save Lewisham Hospital Campaign

Save Lewisham Hospital Campaign

The save lewisham hospital campaign is a community campaign that started out by saving Lewisham Hospital but now campaigns to defend NHS services in Lewisham.

In 2018/19 Lewisham CCG (Clinical Commisioning Group - see below and PPG tab for further detail) are tasked to recover 20 MILLION POUNDS in efficiency savings from primary care. 

Please join us and attend our monthly meetings details of which can be found here :

http://www.savelewishamhospital.com/our-meetings/

or

email savelewishamhospital@yahoo.com for more information or to be added to our mailing list.

See https://youtu.be/ZnuSfbJAuiw for Lewisham CCGs publication from March 2018 which details the 'Chairs Summary' and Lewishams current financial situation.

CHANGES TO PRESCRIBING IN LEWISHAM

Lewisham Clinical Commissioning Group -CCG (CCGs are clinically-led statutory NHS bodies responsible for the planning and Commissioning of health care services for their local area) have implemented changes to the way we and other local practices are allowed to prescribe.

They have provided the following document on information about concepts of self-care, pharmacy first and medicine cabinet essentials.

Please click here to download and view this document (PDF, 1.2MB)

Also please click here to download and view Lewisham CCG position statement relating to self care and health supplements (PDF, 166KB)

Please look at the following video which illustrates how CCGs are fit into the present inner workings of the NHS and how the NHS functions as a whole at present.

https://www.kingsfund.org.uk/audio-video/how-does-nhs-in-england-work

GP Extended Access Service. More GP and nurse appointments in Lewisham 7 days a week, 8am - 8pm

Our Mission Statement

'To provide excellent primary healthcare for our patients in an efficient NHS organisation working as a team committed to personal development and job satisfaction.'

We are a very busy practice and we provide health care to over 10,400 patients, in the Lewisham borough, mainly SE14.

Contacting Us

387 Queens Road
New Cross Gate
London SE14 5HD

Telephone: 020 7635 2170
Fax: 020 7635 2175

The telephone lines are open between the following hours:
Monday, Tuesday, Wednesday, Thursday & Friday 08.00 - 18.30

There is a message at all other times giving the emergency contact details:

Telephone 020 7635 2170

To make access easier you will be given options to select the service you require, eg appointments. If you do not wish to use this feature, simply wait on the line and you will be transferred directly to a member of the reception team. Calls may be monitored from time to time to assist with staff training. Calls between patients and clinical staff are never monitored to ensure that patient confidentiality is preserved at all times.

Surgery Opening Times

Monday 08.00 - 18.30
Tuesday 08.00 - 18.30
Wednesday 08.00 - 18.30
Thursday 08.00 - 18.30
Friday 08.00 - 18.30
Saturday Closed

Disabled Access/Trouble With Stairs

We have disabled access. If you are unable to make the stairs please let reception know so we can arrange to see you downstairs.

Online booking of appointments has been suspended on advice from NHS England. This is because we need to triage all appointments to mitigate the risks associated with potentially infected patients attending the Practice.
To book an appointment please telephone the surgery.

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Information from the Care Quality Commission

Our practice is inspected by the Care Quality Commission (CQC) to ensure we are meeting essential standards of quality and safety.

This widget provides a summary of the results of the latest checks carried out by the CQC.

The practice would like to thank the various advertisers who have helped to produce this Website. However, it must be pointed out that the accuracy of any statements cannot be warranted, nor any products or services advertised, be guaranteed or endorsed.

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