Repeat prescriptions are issued at the doctor’s discretion and are normally for patients on long-term treatment. Requests for prescriptions can be made in writing (note or by completing the order form issued with your prescriptions), via your nominated pharmacy or online. We do not accept prescription requests via email or over the telephone.
It takes 2 working days to process a repeat prescription, as this allows your usual doctor to review the request. By requesting your repeat prescription in good time, you are helping to ensure that your medicine is prescribed and used safely. Please ask about online requests for repeat medication.
Ordering and Collecting
To improve our services to you, we are asking you to change the way you order your repeat prescriptions.
Could you please nominate a pharmacy, so that your prescription can be sent direct to that pharmacy for dispensing and collection.
Ask your nominated Pharmacist if want the Chemist to order your repeat items on your behalf from us. They will do this and then let you know when the items are ready to pick up. This takes 2 working days. Please note that there are some drugs that cannot be ordered by this service. Your pharmacist will advise.
We hope this will reduce queues at the desk and also the chance of the prescription request being mislaid.
Prescriptions may also be requesting using our online access facility www.patientaccess.com
Find a Pharmacy
Click here to find a pharmacy near to you
Prescriptions Charges and Exemptions
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).
The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
Click here for details of the current charges
If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a pre payment certificate.
- The quickest way to order a PPC is online - Buy or Renew a PPC Online
- If you need help buying a PPC, call us on 0300 330 1341
There is further information about prescription exemptions and fees on the NHS website