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Repeat prescriptions are issued at the doctor’s discretion and are normally for patients on long-term treatment. Requests for prescriptions  can be made in writing (note or by completing the order form issued with your prescriptions),  via your nominated pharmacy or online. We do not accept prescription requests via email or over the telephone.

It takes 2 working days to process a repeat prescription, as this allows your usual doctor to review the request. By requesting your repeat prescription in good time, you are helping to ensure that your medicine is prescribed and used safely. Please ask about online requests for repeat medication.

Ordering and Collecting

To improve our services to you, we are asking you to change the way you order your repeat prescriptions.

Could you please nominate a pharmacy, so that your prescription can be sent direct to that pharmacy for dispensing and collection.

Ask your nominated Pharmacist if want the Chemist to order your repeat items on your behalf from us. They will do this and then let you know when the items are ready to pick up. This takes 2 working days.  Please note that there are some drugs that cannot be ordered by this service. Your pharmacist will advise.

We hope this will reduce queues at the desk and also the chance of the prescription request being mislaid.

Prescriptions may also be requesting using our online access facility

Queens Road Partnership - 387 Queens Road, New Cross Gate, London, SE14 5HD
  • Telephone 020 7635 2170
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